Terms and Conditions

Privacy Notice

This privacy notice discloses the privacy practices for (www.worklivesucceed.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only the owner of Jacksonville Executive Coaching will have access to any of your information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 904 677-3050 or via email at VS@jaxexecutivecoaching.com.

Client Guidelines

FEE

Your fee is paid at time of service either online or in person. Payment options include cash, check, bank transfer or credit card.

CALL PROCEDURE

If our meeting is scheduled to take place via phone, I will call you on the day and time we agreed upon. Single sessions typically run approximately 40 minutes unless you have made arrangements for a longer session time. For long-term contracts (monthly) I require a 1-month notice period if you wish to terminate this arrangement.

CHANGES/CANCELLATION POLICY

I have reserved your time for you. If the need arises, please provide 24 hours notice and we will reschedule. If 24-hour notice is not provided, the first occurrence will be forgiven and not charged for but any subsequent occurrences will be considered time lost and you will be charged for your session. I request that you make our time together a priority. If you go on an extended trip and need to rearrange our time, please let me know in advance.

EXTRA TIME

You may call between our appointments if you need assistance, have a problem, or can't wait to share a success with me. I encourage you to take advantage of this opportunity. This is a courtesy that I afford all my clients and I do not bill for this time, but I do ask that you use it respectfully. E-mail and text communications are also available anytime.

PROBLEMS

If I ever say or do anything that upsets you or doesn't feel right please bring it to my attention. I promise to do what is necessary to have you be satisfied. Honesty and trust are critical for our relationship to grow. I want this to be an open and safe place for you to come with confidence.

CONFIDENTIALITY

Confidentiality is critical to our relationship--our coaching sessions are strictly confidential. Any subject discussed and/or items shared, including such things as personal information, future plans, proprietary information, goals, job and company information, will remain confidential.

TYPE OF RELATIONSHIP

We have entered into a coaching relationship and it is not, nor will there be any type of therapy or psychological counseling. If these are needed, then it is your responsibility to seek these services from the relevant professional. If there is any question about this relationship, please bring it to my attention immediately.

REFERRALS

My business is grown through referrals. I am very grateful for any referrals you send my way. If you send a referral my way and that person becomes a client, you will receive one free session.

FEEDBACK

I improve my offering through client feedback, positive and negative. Included in this Welcome Pak is a form for a testimonial. Within the first month if you feel so compelled I would appreciate a testimonial for use in marketing.